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Polk Audio Customer Service: 1-800-377-7655 (Outside US & Canada: +1 410-358-3600) Monday-Friday, 9:00 AM-5:30 PM EST, [email protected]Limited Warranty
Polk Audio, Inc. warrants to the original purchaser only that this Polk Audio Loudspeaker
Product (the “Product”) will be free from defects in materials and workmanship for
a period of five (5) years from the date of original retail purchase from a Polk Audio
Authorized Dealer. However, this Warranty will automatically terminate prior to the
expiration of the five (5) years if the original retail purchaser sells or otherwise transfers
the Product to any other party. The original retail purchaser shall hereinafter be referred
to as “you.” To allow Polk Audio to offer the best possible warranty service, please
fill out the Product Registration Card(s) and send it to the Factory, at the address
provided on the Product Cards(s) within ten (10) days of the date of purchase.
Defective Products must be shipped, together with proof of purchase, prepaid insured
to the Polk Audio Authorized Dealer from whom you purchased the Product, or to the
Factory at 1 Viper Way, Vista, California 92081. Products must be shipped in the original
shipping container or its equivalent; in any case the risk of loss or damage in transit is
to be borne by you. If upon examination at the Factory or Polk Audio Authorized Dealer
it is determined that the unit was defective in materials or workmanship at any time
during this Warranty period, Polk Audio or the Polk Audio Authorized Dealer will, at its
option, repair or replace this Product at no additional charge, except as set forth below.
All replaced parts and Products become the property of Polk Audio. Products replaced
or repaired under this warranty will be returned to you, within a reasonable time,
freight prepaid.
This warranty does not include service or parts to repair damage caused by accident,
disaster, misuse, abuse, negligence, inadequate packing or shipping procedures,
commercial use, voltage inputs in excess of the rated maximum of the unit, cosmetic
appearance of cabinetry not directly attributable to defect in materials or workman-
ship, or service, repair, or modification of the Product which has not been authorized
or approved by Polk Audio. This warranty shall terminate if the Serial number on the
Product has been removed, tampered with or defaced. This warranty is in lieu of all
other expressed Warranties. If this Product is defective in materials or workmanship
as warranted above, your sole remedy shall be repair or replacement as provided
above. In no event will Polk Audio, Inc. be liable to you for any incidental or conse-
quential damages arising out of the use or inability to use the Product, even if
Polk Audio, Inc. or a Polk Audio Authorized Dealer has been advised of the possibility
of such damages, or for any claim by any other party. Some states do not allow the
exclusion or limitation of consequential damages, so the above limitation and exclusion
may not apply to you. All implied warranties on this Product are limited to the duration
of this expressed Warranty. Some states do not allow limitation on how long an implied
Warranty lasts, so the above limitations may not apply to you. This Warranty gives you
specific legal rights, and you also may have other rights which vary from state to state.
This Warranty applies only to Products purchased in the United States of America,
its possessions, and U.S. and NATO armed forces exchanges and audio clubs. The
Warranty terms and conditions applicable to Products purchased in other countries
are available from the Polk Audio Authorized Distributors in such countries.
(6 pages)
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